The Grafixoft Blog

Grafixoft is now ISO 9001:2015 and ISO/IEC 27001:2013 certified!

   Grafixoft Ltd. is pleased to announce the receiving of ISO/IEC 27001:2013 and ISO 9001:2015 certificates for its integrated information security and quality management system. After 9 months of hard work and preparation we are delighted to share that we managed to develop a system that follows well-known and proven approaches in the IT area.

   The ISO certification highlights our commitment to adopt the best international practices across our operations in order to better serve our clients. We will continue strengthening our technological capabilities and exploring new breakthroughs that offer a trusted framework while benefiting from the freedom to grow, innovate, and broaden our customer-base in the knowledge that all our confidential information will remain that way. This certification is an important step forward in our aim to operate and deliver quality, trust, security and reliability.

   ISO 9001:2015 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction. A new version of the standard, ISO 9001:2015, has just been launched, replacing the previous version (ISO 9001:2008). Created by the International Organization for Standardization, the ISO 9001 is the most internationally recognized standard for quality management systems (QMS), representing almost 72 percent of the total number of certificates issued globally. The standard guarantees that an organization’s products and services are among the best in the world.

   ISO/IEC 27001:2013 is created by a joint technical committee of the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). It helps make businesses more resilient and responsive to information security threats. The standard reduces the likelihood of breaches and ensures confidentiality, integrity, secure exchange of data and availability of critical information.

   This official seal of approval bears testament to the strategy that our company has spearheaded ever since its establishment in 1998. Obtaining these certifications demonstrates the commitment of Grafixoft to deliver service excellence and reflects the quality of our solutions, while enabling our company to affix a recognized hallmark to our products and services.

RemedyForce, Salesforce and ITIL® certified employees

Grafixoft has always claimed itself as a company which supports people in both personal and professional aspect. We actively encourage staff to reach their full potential through different programs and trainings. The partners and staff wish to congratulate the following members of our team:

The first in Bulgaria BMC RemedyForce Certified Professionals:


The BMC Remedyforce is a cloud-enabled IT Service Management solution that delivers service desk, self-service, and inventory management capabilities. The solution is hosted on the Software as a Service (SaaS) platform from Salesforce. Certified Developers:


A is the first and the most popular SaaS platform. It has been chosen by BMC as foundation for the Remedyforce.  A Certified Developer has knowledge of custom application development, certified employees perform extreme customization of CRM applications and use the right mix of declarative and coding capabilities to create completely custom apps for the company or the clients. With a Developer credential, they’ll demonstrate their ability to use the platform to the fullest.

ITIL Certified consultants:


The IT Infrastructure Library (ITIL) is the foundation for achieving the goals of BMC Remedyforce. ITIL provides the leading set of best practices for service management. BMC Remedyforce is ITIL V3 certified by Pink Elephant’s PinkVERIFY for the incident, problem, change, service level, service asset configuration, knowledge, request fulfillment, service catalog, and release management processes.

Grafixoft is proud of the achievements these talented individuals have made. We support employees who work within the firm to excel in their career. We encourage them to strive towards their personal and professional goals with the help of their team and the partnership.

BBBA membership

April, 2015 | Sofia, Bulgaria


BBBA-logo2Grafixoft  is happy to add a new promising name in its partnership list. As a member of the recently established British Bulgarian Business Association (BBBA) we hope to help and take  part in strengthening the bilateral relations between Bulgaria and UK.  The active function that BBBA has, is a great way to provide a diverse and wide-ranging added value in the    informational, marketing and business platforms. Beside the information, the resources and the advocacy that every member gets, there are also investment opportunities and cross-border trade that will increase the credibility and the recognition.  Grafixoft believes that this partnership will lead to more opportunities for cooperation with UK companies.

Grafixoft – one of the top 100 ICT companies in the country

August, 2014 | Sofia, Bulgaria

We are pleased to announce that for the first time Grafixoft has applied and has been rated in the prestigious “Top 100 ICT Companies in Bulgaria”, a rank annually published by Computerworld magazine.

The unique ranking of the companies in the field of information and communication technologies on the Bulgarian market was released in 2014 for the 17th consecutive year. This unique for Bulgaria edition ranks companies according to their financial performance over the last financial year, makes comparative analysis in various segments such as distribution, software development, supply and installation of communication solutions, production of ICT products, systems integration, outsourcing, etc. The publication gives information about the current state of the industry and is being a guide not only for both IT companies and their customers in the country, but also for foreign companies and partners as well.

According to the ranking, IT business grew in 2013 compared to 2012. The total turnover of the ICT companies in the ranking for 2013 is over 1.57 billion levs with largest share of the distribution of hardware, software and communication products, second place – outsourcing activities with over 17.2%, and third place remains system integration with 15.6% of the turnover of IT companies. The total profit of the IT sector is lower than last year.

Besides getting in the big 100, Grafixoft marked success in the following categories of the list as well:

- “Leading providers of consulting services for 2013″;

- “Top 50 IT employers on the number of employees for 2013″;

The full list of rankings can be found here.

15 years of software engineering that makes difference

December, 2013 | Sofia, Bulgaria
This December 6, the company celebrated 15 years of successful work on the software engineering market.

Since its founding in 1998, Grafixoft’s priority has always been exceptional quality and win-win partnerships. For the past fifteen years the company has completed a series of successful projects thus contributing to businesses’ growth. Our main focus has always been on driving innovation and thinking out-of-the box. We believe that working on revolutionary projects is what moves the software industry forward.

This anniversary has also been a happy occasion to note that some of our clients and employees have been with us since our early years. The birthday party got our team together in the celebration spirit reminding us that much has been achieved but everything is still ahead of us!

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