Philosophy

The philosophy of our company is supported by four key elements that are the core of our organization striving.

1. Customer relationship

Customer aid first at Grafixoft, this is manifested in our compromise for keeping long term relationship and keep contributing with ideas and solutions for your business development.

2. Quality

We define quality in a very simple way: our customers must be totally satisfied. This is why all our products and services are oriented to exceed their expectations.

3. Time

We know pretty well what time means in today’s IT business and we always aim at meeting milestones and deadlines earlier.

4. Multi Disciplinary Team

We understand that business cannot be seen only from one perspective. In order to understand the different aspects of our client’s needs we are a team of specialist in management, business process and information technology.

 

GRAFIXOFT PRIVACY POLICY FROM 25.05.2018

 

Grafixoft Ltd. (Grafixoft) protects the privacy of the personal data that it handles with the highest level of care in accordance with the national, EU and international standards.

When communicating with us, you may share personal information to help us identify you (eg name, email, address, telephone number). This is called “personal data”.

This policy sets out the basic principles of personal data protection as well as the new GDPR Standard, which imposes an even higher level of protection on the part of Grafixoft.

This Policy may undergo any kind of changes that Grafixoft would take.

 

CONTACT US

Grafixoft acts as an administrator of personal data processed within the framework of this Privacy Policy.

If you have any questions about this Policy, please contact Grafixoft by email at info@grafixoft.com or by writing to Bulgaria, 1750 Sofia, 6 ‘Jerusalem’ Blvd.

 

PERSONAL DATA

Grafixoft could handle some of the following types of personal information:

 

INFORMATION WE RECEIVE AT YOUR VISIT AT THE GRAFIXOFT WEB SITE

We do not receive any kind of information upon your visit at Grafixoft website.

 

LEGAL BASIS FOR THE TREATMENT OF YOUR DATA

Many different legal bases allow us to process your personal data lawfully and in line with the requirements of the Privacy Regulation. This can happen in the following ways:

 

Grafixoft may process your data when it is necessary to fulfil the legitimate interests of the company or those of a third party except in cases where fundamental human rights and freedoms override the aforementioned interests and this requires the protection of personal data.

 

Under certain circumstances, we will need to obtain your explicit consent before undertaking any activity that involves the processing of your personal data. This means that:

 

In some cases, we will have to process your personal data in order to be able to fulfil any of the obligations mentioned in our contract or to take the necessary steps for future signing of the contract.

 

The processing of your personal data may also be necessary in order for Grafixoft to comply with and fulfil certain legal obligations, as an example of which could be a request from a tax authority or expected litigation.

We do not think that any of the above-mentioned activities would be a cause for doubt on your part. However, you have the right to disagree with the processing of your personal data in specific situations.

 

PRINCIPLES OF TREATMENT

Grafixoft processes personal data in full compliance with the following principles:

Legitimacy, good faith and transparency

Personal data are processed in a lawful, conscientious and transparent manner with respect to the data subject.

Purpose Limitation

Personal data are processed for specific, explicit, and legitimate purposes and not further processed in a way incompatible with these purposes.

Minimize data

Personal data is appropriate, relevant and limited to what is necessary in connection with the purposes for which it is being processed.

Accuracy

Personal data is accurate and, if necessary, kept up-to-date.

Storage limitation

Personal data shall be stored in a form that allows the data subject to be identified for a period no longer than is necessary for the purposes for which the personal data are processed.

Integrity and confidentiality

Personal data shall be processed in a way that ensures an adequate level of security of the data

Including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, by applying appropriate technical or organizational measures.

Accountability

Grafixoft as a data controller is responsible and must be able to demonstrate compliance with the applicable data protection law.

 

REGISTERS OF PROCESSED PERSONAL DATA

Grafixoft supports the availability of an overview of all company processing activities (e.g., what categories of data are processed, by whom (which departments or business units) and for which basic processing purposes (“Processing Registers”))

The processing registers shall specify the legal basis and purpose (s) of the processing.

 

DRAWING DATA TO MINIMUM

Grafixoft processes personal data only and to the extent that it is appropriate, related and limited to what is necessary to achieve the purposes of the business.

All additional personal data that arrive at Grafixoft (deliberately or accidentally) from a source other than a data subject must be considered as a personal data incident and brought to the attention of the CEO.

 

LIMITATION OF OBJECTIVES

Grafixoft handles personal data for the purposes for which it was originally collected (primary purpose). Personal data may be processed for purposes other than the original purpose (secondary purpose) only if the secondary target is compatible and closely related to the original purpose as understood by the data subject.

Any change to the original processing goal will be carefully evaluated and will be consulted with the CEO before further processing.

 

ACCURACY AND CONFIDENTIALITY

All personal data processed by Grafixoft shall be kept accurate, complete and up-to-date as necessary for processing purposes. Grafixoft staff must ensure that personal data received directly from data subjects or indirectly are verified with appropriate documentation.

Grafixoft must use appropriate technical and organizational measures to protect personal data, including when third parties deal with the processing of personal data on behalf of Grafixoft.

 

STORAGE RESTRICTIONS

Grafixoft retains personal data in hard copy or in electronic form (or both) only for a specific term (“Term of Conservation”), which in any case will not exceed:

 

 

TRANSFER OF PERSONAL DATA

In the course of its business, Grafixoft may only transmit data to related parties or to third parties after ensuring that data protection and security are adequately secured.

When transferring personal data to a non-EU / EEA third party, Grafixoft ensures that there are mandatory rules in an agreement or other written document that require the third party to provide appropriate safeguards for the protection of personal data.

 

BREACH OF PERSONAL DATA SECURITY

All security breaches/data protection must be communicated to the CEO immediately as required by law.

 

RIGHTS OF INDIVIDUALS

Pursuant to the Data Protection Act, data subjects have the following individual rights in relation to the processing of their personal data:

 

RIGHT OF ACCESS

The right of access to personal data processed by the Grafixoft group or by a third party on behalf of Grafixoft

RIGHT OF CORRECTION

The right to modify or delete inaccurate or incomplete personal data.

REMEDIAL LAW

The right to permanently remove personal data.

RIGHT TO RESTRICT TREATMENT

The right to request from Grafixoft to temporarily or permanently discontinue the processing of all or some of the personal data of the data subject.

RIGHT OF DATA POVERTY

The right to receive personal data in a structured, widely used, machine-readable and interoperable format that enables their personal data to be shared with another data administrator by themselves or by Grafixoft.

RIGHT OF IMPACT

The right to object to the processing of their personal data when processing is based on considerations of public interest or legitimate interest or is being processed for the purposes of direct marketing.

AUTOMATIC DECISION-MAKING

The right not to be the subject of a decision based solely on the automated taking of individual decisions, including profiling, which produces a legal consequence or significantly affects them.

 

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