Atrium CMDB

The high cost and complexity of point-to-point integrations between disparate technology management and process tools keeps IT disciplines separated and unable to see how their decisions and actions affect the larger IT and business environment. As a consequence, IT remains largely focused on technology issues rather than business objectives. Without a complete picture of dependencies, IT is unable to effectively coordinate its many disciplines from a business perspective.

BMC Atrium activates Business Service Management (BSM) by providing a shared set of enabling technologies that bring business relevance to your BMC and third-party IT solutions by providing a single, federated configuration management database (CMDB), business service model, and common views that provide business relevant views into IT management. This shared set of technologies provides tighter integration across the tools that make up your IT environment, saving your IT organization time and money.

BMC Atrium Configuration Management Database (CMDB) is an intelligent data repository that offers greater alignment of disparate IT functions to common business priorities with accurate, pervasive, and business-aware visibility into the dependencies between business processes, users, and IT infrastructure. IT provides a single source of truth for your IT environment, thus ensuring a consistent approach to maintaining IT processes, such as incident, problem, change, configuration, asset, and service impact management. These types of applications combined with a federated CMDB provide the best-practice process structure and control specified by key industry standards, such as ITIL.