Change Management

Change Management

The business needs of the companies are changing very dynamically which requires frequent changes to the IT infrastructure. The challenge when doing that is managing the risk associated with it. When changes do not go as planned, they can cause problems ranging from simple missed deadlines to significant setbacks and major financial losses. The IT process of change management is the mechanism that helps organizations manage IT-based changes to ensure that the business organization is exposed to the lowest levels of risk and impact from changes to the IT environment. As a process, change management needs to work closely with the business side of the organization to assess the risk of change in line with business priorities.

 

A change is the process of intentionally moving from one defined state to another. BMC Remedy Change Management provides IT organizations with the ability to manage changes by enabling them to assess impact, risk, and resource requirements, and then create plans and automate approval functions for implementing changes. It provides scheduling, task assignment functionality, and reporting capabilities for reviewing performance and improving processes.  Change Management lets you relate changes to other records, such as configuration items and incidents because it is integrated with BMC Atrium CMDB.

 

Change Management DiagramChange Management integration improves the consistency of IT services and business requirements. It reduces the negative impact of the changes on the quality of the services.It gives a more accurate assessment of the costs and the risks of change. Change Management provides the ability to handle a large numbers of requests for changes and improves the business positions due to improved quality of the services.