Configuration Management

Modern IT organizations can have hundreds or thousands of servers supporting business users around the world. These systems and networks become the lifeblood of an organization as the integration of technology and process create competitive advantages for businesses. As a result, managing and controlling IT resources becomes an ever more important task. At the core of controlling these corporate resources is understanding and managing the configuration of IT assets. Optimized configuration management allows organizations to control and protect the deployment of their IT resources.

Today’s IT operations are a collection of integrated computing networks that possess mind-boggling complexity and sophistication. Even the simplest environment, supporting only a few business applications, requires attention to configurations to keep applications and hardware running smoothly. Configuration problems can cause system-related failures. Key systems or services can simply stop working, or their performance can noticeably degrade, causing the productivity of business workers to fall or even come to a complete halt. That makes the good configuration management very important.

Configuration Management is the process of providing a logic view of the IT infrastructure or services by identifying, maintaining, and verifying the versions and status of configuration items in existence. Configuration Item (CI) is any component of the IT infrastructure that falls
under the control of, and is monitored by, the configuration management process. Configuration Management understands and tracks the relationship between CIs to build its logical view.

Configuration Management ensures proper control of the IT resources. It allows you to understand the IT resources you have and how they relate to one another. This information allows you to make informed decisions on maintaining and upgrading your IT environment.


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