AService Request Management module is confusing for most of the inexperienced users, which leads to low usability and many mistakes due to misunderstanding of the core functionality. Therefore, a simplified web interface was developed for submitting Service Requests mirroring the main functions of the system module but excluding the misleading and complicated ones. The module dynamically retries/passes data from/into the system via SOAP Web Services.

Microsoft Visual C#, ASP.NET MVC, JavaScript, JQuery, AJAX