How IT Service Management can help your businesses transformation?

Today everyone is talking about digital transformation and how important it is. Digitalization is not a new topic, it has been on the table for a long time, but it is also a fact that social distancing, the home office model, and the quarantine have definitely catalyzed the need for fast changes in different areas in our lives.

Many businesses had and still face difficulties trying to adapt to the new situation, market, and business environment. It is a well-known fact that not the strongest but the most adaptive survive the crisis, so in this complicated situation as the solution to any problems appeared the digitalization. Everyone started talking about the digital transformation of businesses as a float that can help survive.

Regardless of the type of business and its scale – the solution to everything became digitalization. But did the corona crisis actually pushed us in this direction or put also a psychological brake on businesses that are not absolutely ready for this step?

A lot of questions appeared – Is there a way to improve the services and products that our business offers and thus increase our market share? How and where to start, what are the processes that can be digitized in your company, who can do this to make more painless the forthcoming months of crisis?

Probably many of these questions, at first sight, can be simply answered, but the truth is deeper. What exactly does digital transformation mean and why it is so important right now?

Who can help us understand its benefits and how to best apply what we have learned so far to move to a digital environment?

Digital transformation will look different for every business but in general, it is the integration of digital technology into all areas of a business resulting in fundamental changes to how businesses operate and how they deliver value to customers.

Beyond that, the transformation sometimes means distancing from long-standing business processes with which we are really common and start building new from scratch.

If you want to make your company processes easy, traceable, and transparent, ITSM consultants can help you reach your full potential and during all stages of the project, building requirements precisely, planning time and cost, assisting you in improving your business processes.

The key ITSM capabilities include:

ITSM Consultancy Services, implementation services including project management and full-lifecycle implementation, administration services provided either on-premise or as a remote service, Remedy custom applications development, integrations with third-party applications.

In the end, one thing is sure, each company has more or less room for digitalization, which could lead to an increase in the performance, simplification of processes and supply chains, reduction of costs and staff, improvement of the services in terms of time and quality. But if we don’t know where to start, we can trust ITSM (IT service management) consulting professionals who will help us to see the big picture and the areas of improvement. With the power of IT Service Management, you can transform your business.

If you want, you can contact us for any information regarding our ITSM services and team.

Grafixoft Awarded as Top Developer by Clutch!

Clutch, a ratings and reviews site connects service providers and buyers through data and verified research. Central to this process is client reviews. In this unique process, analysts have spoken directly with many of our clients and learned more about the services we provided.

With an overall 5.0 rating, we’ve seen strong results from Clutch’s extensive research process. We are thrilled to be recognized as a top developer in 2020.

Our client’s participation made this award possible, and we want to thank them for their time and honest feedback. Excerpts from recent reviews can be found below:

“Their attention to detail, responsiveness, and willingness to support our business are all greatly appreciated.” –CEO, Zegami

For Zegami, we conducted QA testing. We integrated with the internal development team and worked to ensure that their product was fully-functional and bug-free.

“The reason that this relationship is so strong is due to their integrity and honesty.” –Global Director for Services, FusionGBS

For FusionGBS, we provide IT consulting on a wide range of subjects.

We are grateful for everyone who has contributed to our success. We look forward to collecting more reviews and continuing to serve clients with the best services possible.

Grafixoft was ranked among the leading tech companies in Bulgaria

ICT Media published the official results of the prestigious ranking – Top 100 Technology Companies in Bulgaria 2020.

We are more than happy to share that our position in the overall ranking is significantly increased – from 77th place in 2018 to 62nd in 2019.
Ranked by revenue we are on the 31st spot among 50 software companies and the excellent 8th position of IT consultancy providers.
Grafixoft is on the leading 5th position in the annual growth ranking with 67.8% growth and 15th spot in the category “Most dynamic IT companies”.
2019 was a good year and we succeed to pass through a lot of challenges and to continue our improvement. 2020 is challenging for now but we hope to keep the right direction with precise steps, stable partnerships, and sustainable development.

All Grafixoft rankings in the ICT Top 100:

5th in Top 50 IT companies with highest growth YoY
8th in Top IT Consultancy providers, by revenue
15th in the 50 most dynamic IT companies
25th in Top 30 Software developers, by revenue
31st in The Top 50 Software companies, by revenue
38th in The Top 50 exporters, by revenue
40th in the Top 50 most profitable companies

*Source – ICT Media. ICT TOP 100. The ranking lists the best-performing companies in the IT sector based on their financial results in different areas.

 

Grafixoft and Scientia will support #GabrovoHackathon

The registration for the annual Innovation Camp organized by the Municipality of Gabrovo, Innovation Starter, and the Regional Information Center – Gabrovo started on June 10.

It is held for the fifth consecutive year and will be organized as #GabrovoHackathon.

The grand prize, which will be awarded to the winning team is 10 000 BGN and is provided by the Municipality of Gabrovo, the companies Grafixoft Ltd., Scientia AD, and Stemo Ltd.

The participants in the hackathon will develop innovative mobile applications addressing a specific problem, shortcoming, or potential of the municipality of Gabrovo. Three thematic

challenges are addressed to them: CODE GREEN, CITIZENS.NET, and TOURISM @ GABROVO.

On September 12, the teams, mentors, partners and sponsors of #GabrovoHackathon will gather for the first time in Gabrovo, for the official presentation of the innovative mobile applications and awarding the winners.

In addition to the financial support, Grafixoft and Scientia assisted in providing one of the mentors to help the teams. Mr. Tsvetan Tsvetanov is a co-founder of Grafixoft until recently was VP, Software Engineering at

VELO3D – the leading SpaceX supplier of Additive Manufacturing Tools and Processes. Before that, his career path went through Apple, where he worked as a senior software engineer.

He has 11 years of experience as a Principal software engineer at Autodesk.

All stages of #GabrovoHackathon will be announced in the official Facebook event of the initiative, you can follow here: https://www.facebook.com/events/1687640741386253/

We can do more together!

In recent weeks, many things have been written and told, about the situation of the crisis and its consequences. We believe that the right thing is less talk and more actions. Anyone can help, according to their possibilities.

On March 25, our companies Grafixoft and Scientia made a donation to support Gabrovo hospital. The donation provides a high-quality technique for the resuscitation beds that are necessary for the needs of severely ill patients.

We hope that our help, not only the financial but also the moral help, gives strength and confidence to the doctors and the management of the hospital, knowing that they are not alone in these difficult times.